Community Data Specialist 60%

Karger Publishers is a worldwide publisher of scientific and medical content based in Basel, Switzerland. Connecting and advancing health sciences since 1890, Karger has been continuously evolving, keeping pace with the current developments and shifts in research and publishing. The publishing house is dedicated to serving the information needs of the scientific community, clinicians and patients with publications of high-quality content and services in health sciences. Karger Publishers has 240 employees and is present in 15 countries around the globe.

For the Department “Marketing, Community Relations” within Karger Experience, the Karger arm which is aimed at communities and markets, we are looking for a motivated person to join our increasingly agile organization as

Community Data Specialist 60%

Among your other duties you will be responsible for the technical/data-based support of the Community Relations department in the continuous development and expansion of knowledge about personas and communities.


This multifaceted role includes:

  • Community data maintenance, building Karger ontology from internal and external data sources
  • Establishing/expanding of contact data base and ensuring optimal use of data
  • Collaboration in the evaluation and interpretation of data, CRM systems (Salesforce) and tools, creation of statistics and reports
  • Support/optimisation of existing processes in data maintenance
  • System-supported development and expansion of knowledge about the Karger Personas
  • Visualisation of the communities in their ecosystems
  • Collaboration in various interdepartmental projects and strategic actions in the area of data
  • General support in the optimal segmentation of customer data for targeted campaigns, control of mail activities, dispatch and follow-up

Qualification and experience required:

  • Successfully completed basic commercial training with further training in the areas of business intelligence, business analysis, data analysis, data management
  • Professional experience in a comparable function in the field of data management (acquisition, administration, maintenance and analysis of data) as well as experience with Salesforce would be a great advantage
  • Understanding and experience in the area of communities, ecosystems is an advantage
  • Initiative, ability to work under pressure, motivation, communication skills and interest of processes and their optimization
  • Careful working methods and high attention to detail
  • German and business fluent written and spoken English are essential
  • Confident handling of MS Office and experience with databases

What we offer:

  • a work environment where personal development and responsibility are highly valued
  • Modern offices that contribute to innovation and collaboration
  • Flexible working hours and generous remote work arrangements
  • Centrally located workplace
  • Benefits of the Swiss social system

If you would like to take on the challenge this role presents, we look forward to receiving your Application.